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AI phone ordering for Square

Zogu answers your restaurant's own phone, takes the order and puts it straight into Square.

What it does for a Square restaurant

Zogu takes phone orders the way your staff would, and puts them where your staff would.

  • Orders go straight into Square, so nobody types them in again.
  • The menu comes from Square: items, options and prices. There's no second menu to keep.
  • Calls come to your restaurant's own number, one number per restaurant.
  • It takes pickup and delivery orders, and table bookings in Zogu's own diary.
  • Regulars are greeted by first name and can ask for "same as last time".

How a call goes

Zogu asks what the caller would like and takes the order item by item. When they're done, it reads the whole order back once with the total and asks for one yes. The order is sent to Square while the caller is still on the line, then Zogu says goodbye and hangs up without waiting for the kitchen. Step by step: how Zogu takes a phone order.

Getting set up

Zogu connects to Square through our integration platform and reads your menu from there. We give your restaurant its own phone number, and you ring it yourself to check a test order arrives in Square. Zogu also works with Toast and Clover. Every system is on AI phone ordering for your POS.

Questions and answers

Does Zogu work with my Square menu?

Yes. It reads the items, options and prices from Square, so you don't retype anything.

Do I need new hardware?

None of Zogu's setup steps involve new hardware. Zogu answers on its own number and the order arrives in Square.

What does a phone order look like in Square?

It arrives with the items and options from your Square menu, any notes, pickup or delivery, and the caller's name and number.

Will callers know it's automated?

Yes. Every greeting says it's the automated ordering assistant.

Example call

From “hello” to Square in one call

Dial Tone Pizza & Grill

  1. Caller:Can I get a large pepperoni pizza, please?
  2. Zogu:Sure. For the Pepperoni Pizza, which crust would you like? We have Hand-tossed, Thin crust or Thick crust.
  3. Caller:Thin crust, please.
  4. Zogu:Got it. Anything else?
  5. Caller:No, that's all.
  6. Zogu:So that's one Large Pepperoni Pizza with Thin crust, for pickup, under the name Sam. The total is twenty dollars ninety-nine, paid on pickup. Shall I place the order?
  7. Caller:Yeah, go ahead.
  8. Zogu:Thank you, Sam. I've placed your order for pickup, the total is twenty dollars ninety-nine, paid on pickup. It'll be ready in about twenty-five minutes.

New orderZogu phone order

Pickup · Sam

  • 1 × Pepperoni Pizza, Large 16" · Thin crust$20.99

Total$20.99

Before tax · pay at pickup

An example call on our web demo’s made-up pizzeria menu.

Square is a trademark of its owner. Zogu works with Square and connects through our integration platform.